Not the deliverable, the result. Did it do what you needed it to do for your business?

Thinking about the work we have done together overall, have the results met your expectations?

Based on what was delivered, how confident do you feel about the return on your investment?

Based on what was delivered, how confident do you feel about the return on your investment?

Before and during the project, did we demonstrate a genuine grasp of what you were trying to achieve?

How would you rate the quality of what we delivered against your brief?

How well did we keep you informed and involved at every stage?

Did we deliver this project within the timescales we agreed at the start?

Do we consistently deliver on time across the work we do together?

This question uses a standard measure called Net Promoter Score. It helps us track, over time, whether the people we work with would put their name behind us. That matters more to us than any internal metric

This tells us more about the long-term relationship than any single project score can.

Only answer if someone genuinely comes to mind. No pressure either way.

How would you rate your overall experience working with us?