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Markshall

Creative marketing strategy delivers 24% growth in footfall.

Our marketing team unpack our approach to creating and delivering a year-long marketing strategy for Markshall, a visitor attraction and conservation charity in Essex.

New Instagram followers in 3 months.
Visitor number increase compared to previous year.

The challenge

After a successful pitch, we were appointed by Markshall to develop and deliver a 12-month marketing strategy. The key objective was to increase visitor numbers, as, like many other visitor attractions, Markshall had seen a slow recovery from the pandemic and needed to take action.

Planting the seeds of success

We knew that Markshall was in a state of transition. Its audience demographic was shifting and it needed to move away from being seen as a “hidden gem” to being seen as a key destination in Essex’s extensive roster of visitor attractions.

We knew that we needed to build awareness of Markshall to potential visitors around Essex, whilst still nurturing its loyal audience of returning visitors. With this in mind, we carefully chose each digital and offline advertising channel and developed a tailored content strategy.

In the first month of the contract, we focused on understanding how Markshall’s audience responded to different types of content and we adapted our messaging and artwork so that the content for each channel played to its strengths, whilst still contributing to a consistent overall message.

Reaching the right people at the right time

We identified four key audience segments to target. These consisted of two broad groups that were Markshall’s existing target audience and two niche interest groups that we introduced. To communicate effectively with each segment, every piece of content produced had at least one of the four segments in mind.

Similarly, advertising channels were chosen based on their relevance to the segments. For example, we leveraged Primary Times magazine in the lead up to school holidays for a well-timed engagement with parents.

Credits
Client Success Designer
Abi Suttle
Head of Design
Mark Banthorpe

“Fever’s dynamic team developed a comprehensive strategy with fresh thinking, tailored to drive audience and revenue growth. Fever seamlessly collaborated with Markshall’s team, delivering excellent results. You’re in safe hands with Fever!”

Dave Finkle, CEO of Markshall

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