Keeping your platform secure, fast and compliant.
A website that is not actively maintained falls behind.
Security vulnerabilities accumulate, performance degrades, page speed scores drop, and search rankings follow.
Most businesses do not notice until something breaks or a client mentions that the site feels slow.
Our website support service keeps your platform in the condition it needs to be in to do its job.
We monitor, maintain, optimise and secure, so that the investment you have made in building your site continues to deliver value over time. We are not simply on standby: we are actively watching, testing and improving.
What we cover
Hosting & maintenance
Our managed hosting and maintenance service keeps your website stable, secure and up to date. We handle server monitoring, software updates, plugin and CMS upgrades, uptime tracking, and regular backups. You get a team of trusted experts who are accountable for the health of your platform.
For clients on our WPCanopy managed WordPress hosting service, this includes a dedicated hosting environment optimised for WordPress performance and security, with proactive monitoring and expert support.
Digital sustainability
Not all websites have the same environmental footprint. Energy-intensive pages, large unoptimised assets, and unnecessary server requests all add up. If your business has sustainability commitments, your website should reflect them.
We assess your site’s carbon footprint and implement targeted improvements, from image compression and efficient code to hosting choices that reduce energy consumption. We are members of ORB and take our own sustainability practice seriously.
Core web vitals optimisation
Google’s Core Web Vitals measure the real-world performance of your website: how fast it loads, how stable it is while loading, and how quickly it responds to user interaction. These metrics directly affect your search rankings. A poor score does not just frustrate users — it costs you visibility.
We audit your Core Web Vitals in full and implement the technical changes needed to improve your scores. Because we work across design and development, we can address performance issues at every level, from image optimisation to JavaScript loading behaviour.
Penetration testing
A penetration test is a controlled, ethical attempt to find vulnerabilities in your website before someone with less constructive intentions does. Our security testing identifies weaknesses in authentication, data handling, third-party integrations and server configuration, and provides a clear remediation plan.
This is particularly relevant for sites handling customer data, payment processing, or running integrations with third-party platforms.
